These terms and conditions of booking set out our obligations to your commitments to us when you book
arrangements with us. These together with the information contained in the booking confirmation is the basis
of our contract with you. It is important that you read through the terms and conditions before you book. It is
important to understand these terms and conditions apply for all bookings with us whether you have chosen
to read them or not and are applicable to all members of your group.
Adult Entertainment means arrangements that involve attendance by persons over the age of 18 including,
but not limited to, events involving strippers, topless waitresses and other adult themed activities.
Arrangements means the accommodation, meals, services, facilities and arrangements (or any of them), as
applicable, booked through us in accordance with this agreement or any other agreement between you and
In writing means by facsimile, email or letter.
Organiser or Group Leader means the person who makes the booking on behalf of the entity named on the
Booking Confirmation and who will be our point of contact (and any substitute for this person).
Third Party Supplier and Supplier means the owners and managers of:
(a) accommodation booked as part of the arrangements; and
(b) meals booked as part of the arrangements; and
(c) services, facilities or activities undertaken as part of the arrangements, and includes the owners
and managers of any transportation arranged as part of the arrangements.
We, us and our are references to Wicked Stag New Zealand Pty Ltd.
You, Your or Party are references to the entity named on the booking form.
2.1 To book a tour or an event with us, you must place a non-refundable deposit as specified by your event
consultant. By placing this deposit you confirm the accuracy of all information you have provided and
accept these terms and conditions on behalf of yourself and members of your group.
2.2 The agreement between yourself and us only comes into existence once your booking has been
formally acknowledged in writing via email, letter or fax by us. The terms and conditions constitute the
entire agreement between you and us. Booking via telephone or email constitutes an acceptance by
you of our terms and conditions. Unless you advise us to the contrary, we will assume that every
member of your group is over 18 years of age. You accept that the organiser or group leader has the
authority to deal with us on your behalf. If for any reason there is a change in the organiser or group
leader you should notify us in writing immediately.
2.3 You must check all documents (including any tickets or vouchers) which we send to you and contact us
at once if any information appearing on the booking confirmation or any other document appears to be
inaccurate or incomplete.
3 PAYMENTS TO US
3.1 The organiser or group leader is responsible for a reservation and for ensuring that all monies due for a
booking are collected and paid for on time by all members of the group and that everyone within the
group is aware of the terms and conditions. The group leader assumes all responsibility to settle the
balance of the invoice for a confirmed booking before the final balance due date.
3.2 An initial deposit is payable upon booking confirmation, activities will not be confirmed until the deposit
has been received. The deposit is non-refundable and non-transferable, however we will try to
accommodate transfer requests.
3.3 The final balance for the arrangements must be settled 2 weeks prior to the arrangements
commencement date unless otherwise specified in writing by us. The organiser or group leader can
elect to pay for the whole group at any stage prior to the final payment date.
3.4 Any booking made within 2 weeks of the arrangements commencement date will require full payment
at the time of booking unless otherwise agreed in writing by us.
3.5 No documents or tickets relevant to the booking will be dispatched until the booking has been fully
3.6 Your booking may be cancelled if full payment is not received by the due date and any payments
already made will be deemed non-refundable.
3.7 Some events have minimum group sizes and this will be reflected in the cost of your package should
your group fall below these numbers. When paying online, individuals in the group agree to our terms
and conditions and our charges as displayed and confirmed at the time of booking (subject to any
alterations to the booking as set out in these Terms and Conditions).
4 CHANGES BY YOU
4.1 All changes must be requested in writing by the organiser or group leader. We will make every effort to
accommodate your changes but may not always be able to do so. If you make any changes directly with
the supplier and this incurs additional charges to us, then you agree to pay our costs.
4.2 We will assume that after the final payment has been made the group size is confirmed. The organiser
or group leader is responsible for ensuring the group members settle their final balance by the final
payment date. We will endeavour to assist the organiser or group leader by providing relevant
4.3 Adding additional group members added to the booking after the final payment date may incur
additional charges. The addition of group members is subject to availability. Please be aware we will
make every effort to accommodate your request.
4.4 Any change in relation to a departure date, activity or destination will incur an additional charge, and is
subject to availability.
4.5 Any changes made within the 2 week period of your arrangements (including changes in numbers) will
be subject to additional charges and may require the full payment for the arrangements. This is at the
discretion of the third party supplier and completely out of our control.
5 CHANGES BY US
5.1 If we have to make a significant change to your arrangements at any time we will inform you as soon as
5.2 We reserve the right at any time to cancel or change any arrangements made, and to substitute
alternative arrangements, without accepting liability. Should alternative arrangements be made at a
reduced cost, the difference will be refunded to you. Should the alternative arrangements be the
subject of an increase in cost, the increase must be met by the group.
5.3 If you are unsatisfied with the alternative arrangements referred to in clause 5.2 (above) you must
advise us in writing within seven (7) days of being notified of the alternate arrangements. If you fail to
notify us, no refund will be provided and any deposit paid will be deemed abandoned. If the parties are
unable to agree upon the alternative arrangements, then a full refund will be provided.
5.4 We reserve the right to cancel any arrangement, itinerary or tour (before the commencement date of
the arrangement), due to force of nature, health concerns or any other reason outside of our control
that we, in our absolute discretion, may determine. Force of nature events include (but are not limited
to) war or threat of war, riot, civil strife or unrest, act of god, strikes, industrial dispute, terrorist activity,
natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with
transport, changes imposed by rescheduling or cancellation of flight or transport by airline or road
traffic conditions, or any other event that is beyond the reasonable control of us.
5.5 If, in the opinion of us, your health or conduct before or after departure for the arrangements appears
likely to endanger the safe, comfortable or happy progress of the arrangements, you may be excluded
from all or part of the arrangements, in which case no refund shall be made to you.
5.6 If, in the opinion of us, you behave in such a way as to cause or be likely to cause danger, annoyance or
distress to any third party or damage to property, we are entitled, without prior notice, to terminate
the arrangements in so far as they relate to you. In this situation, you will be required to leave the
arrangements. We will have no further responsibility towards you, no refunds will be made and we will
not pay any expenses or costs incurred as a result of the termination.
5.7 If you suffer from illness or disability or are undergoing treatment for any physical or medical condition,
you must declare the true nature of such condition at the time of booking, and make arrangements for
the provision of any medication or other treatment required during the arrangements. Failure to make
such disclosure to us at the time of booking will constitute a breach of these terms and conditions and
result in you being excluded from the arrangements without refund.
6.1 Cancellation of the booking can only be accepted if made in writing by the organiser or group leader
and will only be considered cancelled when written notice is received. Deposits in the event of
cancellation are non-refundable.
6.2 The following cancellation charges apply:
(a) 21 days or less prior to arrangement commencement = loss of all monies paid;
(b) 21 days or more prior to arrangement commencement = 50% of total monies owed.
6.3 If any of your group members decide not to attend/are unable to attend or required to depart early
from the arrangements that they have paid for no refund will be made.
7 THE WEATHER
7.1 There is always the eventuality that you may be unable to take part in weather-dependent activities
due to poor weather. If this occurs, you will be entitled to change or cancel the arrangements without
paying the normal additional charges or being subject to the cancellation policy. We will assist you to
find alternative activities or arrangements, but please bear in mind that these may only be available at
an additional charge to you.
8.1 Every effort is made to ensure your safety and we take every effort to ensure our supplier’s sites and
activities adhere to the legislative requirements pertaining to the activity, and have adequate
insurance. Some arrangements include certain elements of risk and we take no responsibility for any
loss or injury incurred by you taking part in such arrangements.
8.2 You agree to observe and obey all rules and warnings provided by us, our employees and/or agents, our
suppliers and our suppliers’ employees and/or agents, and further agree to follow any oral instructions
or directions given by us, our employees and/or agents, our suppliers and our suppliers’ employees
8.3 You acknowledge that there may be some inherent risk associated with the arrangements. You assume
full responsibility for personal injury to yourself, injuries to others and further release and discharge us
from all actions, suits, claims, demands and causes of action whatsoever at law, in equity and under
statute which you may have or for this document would, could or might at any future time have or have
had against us in respect of or arising out of either directly or indirectly the services we provide.
8.4 You agree to accept responsibility for, indemnify us, and pay for, all damage caused to any third party
supplier facilities visited as part of the arrangements caused by your neglect, reckless or wilful actions.
Full payment for any such damage or loss must be paid at the time direct to the third party supplier. If
you fail to do so, you will be responsible for meeting any claims (including legal costs) subsequently
made against us as a result of your actions.
8.5 You agree to and hereby assume all risk, dangers and hazards associated with use or participation in the
arrangements, including the possible risk of severe or fatal injury to others. In addition to the foregoing,
these risks include but are not limited to the following:
a) the risk associated with travel to and from venues and locations included in the arrangements;
b) intoxication and/or alcohol poisoning from the alcohol you consume;
c) the possibility of bodily injury; and
d) being in altercations with others (which is not condoned or tolerated by us).
8.6 You agree to indemnify us from all third party actions, suits, claims, demands and causes of action
whatsoever at law, in equity and under statute as a result of your behaviour and actions.
8.7 You acknowledge that you are solely responsible for any and all property brought on the arrangements
and we will not be held liable for any damage caused to any property brought by you on the
9.1 The prices of the arrangement(s) are detailed in your booking confirmation. Prices shown are correct at
the time of going to press and we make every effort to ensure they are accurate. Please note that the
price may change as a result of suppliers of services or other relevant matters pertinent to your
arrangements which may be out of our control. We will advise you in writing of any increase in charges
payable which must be paid in full prior to the arrangement commencement date.
9.2 We reserve the right to change any of the event/facilities or prices described on the website before the
arrangement between you and us is concluded.
9.3 Booking more than one activity may result in a discount price being issued on the arrangements. These
discounts may only apply when paying for the whole package. If you decide to partake in only certain
aspects of the arrangements you may not be able to take advantage of these discounts. All prices are
inclusive of GST.
9.4 Prior to booking, prices given on quotes, website packages, event coordinator emails and those made
verbally are subject to availability and subject to change at any time. We make every attempt to ensure
that all prices given are accurate at the time of enquiry. You will be given the current price of your
arrangements at the time you wish to book before your contract is confirmed. Where a price is
incorrect due to system error, we shall not be bound by such incorrect price.
9.5 When a group is staying at a hotel and they have an odd number on any given night, we will, where
possible try and place them in a triple room. If this is not possible a single supplement must be paid to
cover the sole occupancy charged levied by the hotel. The single supplement charge will be
determined by the supplier.
10.1 You must adhere to the current laws of New Zealand.
10.2 We support the responsible service and consumption of alcohol. Licensing laws prohibit the service of
alcohol to underage and unduly intoxicated persons. The management of all third party suppliers have
the right to refuse service to you and your group if you are displaying disorderly, aggressive, abusive,
anti-social or intoxicated behaviour. Refusal is at the sole discretion of the management of the third
10.3 The booking is for the arrangements only, and does not include the sale of alcohol. Consumption of
alcohol is at your own risk and we urge all participants to drink responsibly. We do not accept any
responsibility or liability for participants who drink excessively, resulting in damages, ill health, injury or
10.4 We accept no liability for any accident or misadventure that occurs while any of your group is under the
influence of alcohol or illicit substances.
10.5 All parties attending the arrangements should be aware of their own physical and mental limitations
before attending the arrangements. If you have a medical condition or are pregnant we strongly
recommend that you do not make a booking with us. Should you be pregnant or have another medical
condition that may be affected by attending the arrangements, you must advise us prior to making a
10.6 Despite our suppliers being aware of the nature and likely intent of same sex groups, you are expected
to respect your environment and other people around you. All suppliers and hotels have every right to
terminate, without notice, your stay or activity under threat of vandalism, violence or any other
behaviour deemed inappropriate by them.
10.7 Such cases constitute a breach of these terms and conditions and you will not have any entitlement for
a refund of any kind whatsoever. We accept no liability for any accident or misadventure that occurs
while any of your group is under the influence of drinks or drugs. Please also be aware that some hotels
may require a behaviour ‘bond’ to be placed on hold with a credit card or cash, upon check in. We will
do our utmost to give you prior notice where this might happen, but in some extreme cases this may
not be possible. Please check with us when paying your final balance.
11.1 Third party suppliers may have a minimum dress standard. You acknowledge that appropriate clothing
must be worn at all times on the arrangements.
11.2 You acknowledge that third party suppliers may refuse you entry into their venue should you not meet
their minimum dress standard. We will not be held responsible for any additional costs incurred by you
as a result of your failure to meet the minimum dress standard.
12 AGE RESTRICTIONS AND LIMITS
12.1 Unless you advise us to the contrary, we will assume that every member of your group is over 18 years
of age. If this is not the case and some members of your party do not fall into this age category, please
check with us that the events you book can accommodate the younger members of your party.
12.2 If age restrictions are not checked prior to booking and you encounter problems during your
arrangements, we shall not be responsible for any inability of any members of the group to participate
in the arrangements.
12.3 Some of our activities may be subject to height, weight, pregnancy, disability, medical, health or fitness
restrictions. It is your responsibility to ask us if there are any of the aforementioned restrictions
regarding any events you may have booked with us. Failure to do so may result in group members not
being able to participate in certain events and we will not be held responsible and will not provide a
refund in these circumstances.
13.1 Our itineraries our designed for you to achieve maximum enjoyment from your arrangements. The
times provided must be adhered to at all times and failure to do so may result in your group being
unable to participate in arrangements.
13.2 We will not be held responsible should you fail to follow our advice or adhere to our planned timings.
Please note on occasions certain activities such as some suppliers will not confirm the venue or timing
of activities until around 1 week prior to the arrangements taking place. As a result your itinerary may
be sent without the location and will be amended nearer to the date of the arrangements taking place.
Check in/Check out
14.1 Standard check-in time is 2:00pm by times may vary for particular third party suppliers and you should
confirm the check-in time with the relevant third party supplier prior to your scheduled check-in day if it
has not been specified on your itinerary.
14.2 Standard check-out time is 10:00am but times may vary for particular third party suppliers and you
should confirm the check-out time with the relevant third party supplier prior to your scheduled check-
out day if it has not been specified on your itinerary.
14.3 A third party supplier may require a credit card authorisation upon confirmation of your Booking.
14.4 Any damage or loss incurred by a third party supplier as a result of your breach of these terms and
conditions, or as a result of your breach of the terms and conditions of the third party supplier, will be
charged against a credit card. Examples include but are not limited to any breakage, damage or excess
cleaning requirements, extra guests or visitors beyond those declared.
14.5 You must comply with all applicable third party supplier house rules, and all instructions from
management of third party suppliers concerning occupancy, property, health, safety and quiet
enjoyment of accommodation and neighbours.
14.6 Only guests nominated and agreed in the booking may stay in third party supplier accommodation over
15 VIDEO FOOTAGE
15.1 You grant us the right to use any image of you in any live or recorded video, display or any transmission
or reproduction of any booking. All rights to broadcast, record, photograph, repeat, reproduce or
recreate the booking are reserved by us. You agree not to take any action, or cause others to take any
action, which would infringe our rights under this clause.
15.2 You assign to us any intellectual property associated with any image of you in any live or recorded video
display or any transmission or reproduction of the booking.
15.3 Any images or sound recordings you take during the booking with your camera, video or audio
equipment must only be used for private and domestic purposes, and you agree that you will not sell,
license, broadcast, publish or otherwise commercially exploit them and in particular make available any
footage, sound recording or series of still pictures taken at the arrangement on the internet or to any
16 Adult Entertainment
16.1 Some arrangements made with us may involve acts which are not appropriate for minors. Should you
make a booking which involves adult entertainment, you warrant and acknowledge that all members of
the group are over the age of 18.
16.2 We do not allow persons under the age of 18 to attend adult entertainment or other events which are
not deemed socially acceptable for minors.
16.3 If a booking involves adult entertainment, then cameras, video cameras and mobile phones are not
permitted to be used during a performance, unless specifically agreed by the entertainer prior to the
performance. If the entertainer declines the request to record the performance in any way, no footage
can be taken.
16.4 All entertainers at an adult entertainment event must be respected. Disrespecting third party suppliers’
entertainers will not be tolerated. You are prohibited from yelling insults, throwing objects, uninvited
touching, uninvited smacking, flicking of garments, pouring drinks over, and any other unsafe or socially
offensive behaviour. The entertainers reserve their right to cancel the performance at any time if they
are disrespected in any manner.
17 THIRD PARTY SUPPLIERS
17.1 We use and always endeavour to source premium entertainment providers. However, we cannot be
held responsible for the actions of the third parties who are independently contracted by us.
17.2 Some third party suppliers may require a “behaviour bond” to be paid. All bond requests will be
identified in the booking confirmation form.
18.1 If you have a complaint regarding any aspect of the arrangements, you must communicate your
complaint to the supplier of the service concerned at the earliest opportunity and also contact us to let
us know of your complaint.
18.2 If you do not inform the supplier of the service as well as us as soon as possible, at least within 48 hours
of the complaint occurring, we will not be responsible for any issues arising from the complaint.
18.3 If the complaint has not been dealt with to your satisfaction before the conclusion of the arrangements,
then you must make a complaint to us in writing no less than 7 days after your return from the
arrangements. You will receive a reply within 28 days of us receiving your complaint in writing. If you do
not comply with the complaints procedure, we will not be responsible for any issues arising from your
19 NO AGENT
19.1 We are an independent company that makes arrangements with third party suppliers for events and
tours. We are not agents or representatives of any third party suppliers used for the arrangements, and
we accept no liability for any warranties provided by any third party suppliers or other third parties.
19.2 You acknowledge that we are event planners and independent to that of the third party suppliers used
for the arrangements.
20 AMENDMENTS TO TERMS
20.1 We reserve the right to amend these terms and conditions from time to time. Amendments will be
effective immediately upon notification on our website and to you in writing. Your continuation with
the booking will represent an agreement by you to be bound by the terms and conditions as amended.
21 ENTIRE AGREEMENT
21.1 These terms and conditions constitute the entire agreement between the parties with respect to the
subject matter of this document and supersedes all prior negotiations, contracts, arrangements,
understandings and agreements with respect to that subject matter.
22.1 This document is governed by and construed under the law of New Zealand.
22.2 Any legal action in relation to this document against any party or its property may be brought in any
court of competent jurisdiction in New Zealand.
22.3 Each party by execution of this document irrevocably, generally and unconditionally submits to the non-
exclusive jurisdiction of any court specified in this provision in relation to both itself and its property.
23.1 The rights of a party under this document are cumulative and not exclusive of any rights provided by
24.1 Any provision of this document which is invalid in any jurisdiction is invalid in that jurisdiction to that
extent, without invalidating or affecting the remaining provisions of this document or the validity of
that provision in any other jurisdiction.